Friends & Family
with Healthgrades

Patients with difficult a diagnosis, like cancers or rare diseases, may need to look for a specialized provider or even a second opinion. Healthgrades flagship consumer product is a medical provider directory with the most expansive amount of data in the market, but there was still more data around patient outcomes with similar, difficult diagnosis that we could share to help patients make a more informed decision. Our cross functional team’s goal was to take an internally developed and tested data set of patient outcomes and guide Healthgrades customers to use these outcomes when making care decisions.

My Role UX/UI Design, Customer Research, Front-End Development

  • Co-facilitated workshop with cross-functional team to organize build team and goals
  • Designed, ran evaluative user testing, and revised UI before launching
  • Hands on front-end development of F&F search expereince